jeudi 26 juin 2014

My tasks for my last week

Monday, June 23, 2014 : I worked at the front desk receptionist with Natalie, the Duty Manager. I helped a little in the kitchen. I lay the tables, clear the tables, and wash the glasses and pitchers. I entered the information of a client that is written on the sheet "Accommodation Booking Form”. I make a payment by credit card. I make payment confirmation in the computer software called ADS. I distributed the brochures of the hotel guests. I put a letter of confirmation Accommodation adding brochures and invoice hotel in an envelope I wrote the address and I stuck a stamp. I record the day's mail in the book "post 2014". I welcomed the guests to the hotel. I take the  customer’s orders to the kitchen. By late afternoon I had more work then I worked on my communication form.

Tuesday, June 24, 2014 : I worked at the front desk receptionist with Miss Zoë. I send two confirmation emails. My tutor Zoé and I took a bouquet of flowers and two boxes of chocolates to the room of a couple who is getting married. I started to create my slideshow for my exhibit Friday.
The afternoon I worked at the front desk receptionist with Natalie, the Duty Manager : I distribute brochures at the hotel on the tables for a group of people (12 people) for a visit the museum of the hotel and they had a cream tea. I put a letter of confirmation Accommodation adding brochures and invoice hotel in an envelope I wrote the address and I stuck a stamp. I lay the tables, clear the tables. I took pictures to illustrate my internship report. I recorded the day's mail in the book "post 2014". I welcomed the guests to the hotel. I take the customer’s orders to the kitchen. I distributed the brochures of the hotel guests. The Walpole Bay Hotel has an online booking system where people book and pay. The hotel receives the accounts. I therefore need to take all the correct invoices out of the folder and put them into a pile to match with the invoice. They take a percentage of the money that the guests pay online.

Wednesday, June 25, 2014 : I worked at the front desk receptionist with Natalie, the Duty Manager. I finished my work yesterday. I take all the correct invoices out of the folder and put them into a pile to match with the invoices. I classified the Accommodation Booking Form in a folder “booking form folder” by date. I send two confirmation emails. I filed documents (Manager Daily report and analysis) in the workbook "End of Day". I classified invoices with purchase orders in the corresponding folder "Delivery Notes". I welcomed the guests of the hotel. I take the customer’s orders to the kitchen. I distributed the brochures of the hotel guests. I put a letter of confirmation Accommodation adding brochures and invoice hotel in an envelope I wrote the address and I stuck a stamp. I recorded the day's mail in the book "post 2014".

Thursday, June 26, 2014 : I worked at the front desk receptionist with Natalie, the Duty Manager. I welcomed the guests to the hotel. I created my weekly report. I put a letter of confirmation Accommodation adding brochures and invoice hotel in an envelope I wrote the address and I stuck a stamp. I recorded the day's mail in the book "post 2014". My tutor Natalie and I took a bouquet of flowers to the room of a guest. I cut the leaves for restaurant food order. I classified the delivery notes by supplier name. I classified the chamber maids in the folder. I took souvenir photographs with staff. I thank Jane Bishop offering her a bouquet of flowers. I say goodbye to all the staff and I thanked her.



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