Monday, June 23,
2014 : I worked at the front desk receptionist
with Natalie, the Duty Manager. I helped a little in the
kitchen. I lay the tables, clear the tables, and wash the glasses and pitchers.
I entered the information of a client that is written on the sheet
"Accommodation Booking Form”. I make a payment by credit card. I make
payment confirmation in the computer software called ADS. I distributed the brochures of the hotel guests. I put a letter of
confirmation Accommodation adding brochures and invoice hotel in an envelope I
wrote the address and I stuck a stamp. I record the day's mail in the book "post 2014". I welcomed the
guests to the hotel. I take the customer’s
orders to the kitchen. By late afternoon I had more work then I worked on
my communication form.
Tuesday, June 24,
2014 :
I worked at the front desk receptionist
with Miss Zoë. I send two confirmation emails. My tutor Zoé and I took a bouquet of flowers
and two boxes of chocolates to the room
of a couple who is getting married. I
started to create my slideshow for my exhibit
Friday.
The afternoon I worked at
the front desk receptionist with
Natalie, the Duty Manager : I distribute brochures at the hotel on the tables for a group of people (12
people) for a visit the museum of the hotel
and they had a cream tea. I put a letter of confirmation Accommodation adding
brochures and invoice hotel in an envelope I wrote the address and I stuck a
stamp. I lay
the tables, clear the tables. I took pictures to illustrate my internship report. I recorded the
day's mail in the book "post 2014". I welcomed the guests to the
hotel. I take the customer’s orders to the kitchen. I distributed the brochures of the hotel guests. The Walpole Bay Hotel has an online booking system where people book and
pay. The hotel receives the accounts. I therefore need to take all the correct
invoices out of the folder and put them into a pile to match with the invoice.
They take a percentage of the money that the guests pay online.
Wednesday, June
25, 2014 : I worked at the front desk receptionist
with Natalie, the Duty Manager. I finished
my work yesterday. I take all the correct
invoices out of the folder and put them into a pile to match with the invoices.
I classified the Accommodation Booking Form in a folder
“booking form folder” by date. I send two confirmation emails. I filed documents (Manager Daily report and
analysis) in the workbook "End of Day". I classified invoices with
purchase orders in the corresponding folder "Delivery
Notes". I welcomed the guests of the hotel. I take the
customer’s orders to the kitchen. I distributed the brochures of the hotel guests. I put a letter of confirmation Accommodation adding brochures and invoice hotel in an envelope I wrote the address and I stuck
a stamp. I recorded the day's mail in the book "post
2014".
Thursday, June 26,
2014 : I worked at the front desk receptionist
with Natalie, the Duty Manager. I welcomed the guests to the hotel. I created my weekly report. I put a letter of
confirmation Accommodation adding brochures and invoice hotel in an envelope I
wrote the address and I stuck a stamp. I recorded the day's mail in the book
"post 2014". My tutor Natalie
and I took a bouquet of flowers to the
room of a guest. I cut the leaves for restaurant food
order. I classified the delivery notes by supplier name. I classified the chamber
maids in the folder. I took souvenir photographs with staff. I thank Jane Bishop offering
her a bouquet of flowers. I
say goodbye to all the staff and I thanked her.
Aucun commentaire:
Enregistrer un commentaire